Last Updated: January 1, 2025
At DMCA Master, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: legal@dmcamaster.com
Phone: +92 306 676 8863
Address: I-8 Markaz, Islamabad, Pakistan
We are committed to ensuring you can exercise your rights over your personal data at any time.
You can request a copy of all personal data we hold about you at any time.
You can ask us to correct any inaccurate or incomplete data we hold.
You can request deletion of your personal data, subject to legal retention requirements.
You can request your data in a portable format to transfer to another provider.
You can object to the processing of your data in certain circumstances.
Email legal@dmcamaster.com with your request and we will respond within 30 days.
Why collected: To communicate with you about your case and provide service updates.
Retention: Duration of your engagement plus any legally required retention period.
Why collected: To investigate and process your protection or removal request.
Retention: Active case period plus 12 months for follow-up and quality purposes.
Why collected: To process your payment for services. Handled by PCI-compliant payment processors.
Retention: 7 years as required by financial record-keeping laws.
Why collected: To understand how the website is used and improve performance and design.
Retention: Up to 24 months in anonymized or aggregate form.
Security is not just a legal obligation for us — it is a practical necessity given the sensitive nature of the work we do.
All data transmitted to and from our systems uses SSL/TLS encryption.
Client data is only accessible to team members directly working on your case.
Our systems are hosted on enterprise-grade infrastructure with continuous security monitoring.
We only collect the minimum data required to perform the services you have requested.
In the unlikely event of a data breach, we have a documented response procedure and will notify affected clients as required by law.
Our data practices are reviewed regularly to ensure they remain current and compliant.
No, never. We do not sell, rent, or trade your personal information to any third party. Your data is used only to deliver the services you have requested.
Yes. You can request deletion of your personal data at any time by emailing legal@dmcamaster.com. We will delete or anonymize your data within 30 days, subject to any legal retention requirements.
Yes, we use essential cookies necessary for the website to function and analytics cookies to understand how the site is used. You can control non-essential cookies through your browser settings.
Yes. Case details are shared only with team members working on your specific case. No case information is shared externally except where legally required.
Contact us at legal@dmcamaster.com. We treat all privacy concerns seriously and respond within 5 business days.
